The Federal Airports Authority of Nigeria (FAAN) on Tuesday treated it’s customers to surprise Valentine’s Day package of gift bag and rose flowers.
The exercise which held in both International and Domestic Terminals of the Nnamdi Azikiwe International Airport Abuja was led by the FAAN acting General Manager, Corporate Affairs, Mrs. Faithful A. Hope-Ivbaze and her staff in the Corporate Affairs Department. Tye event was held simultaneously accross the five mega international airports – Abuja, Kano, Enugu, Pprt Harcourt and Lagos.
A random staff and workers at the airport were approached, given the gift, flower and a photo opportunity with the FAAN staff.
Speaking on the idea to celebrate customers and airport facilities users, Mrs. Hope-Ivbaze said: “Today is Valentine’s Day. On this day love is celebrated all over the world and the Federal Airports Authority of Nigeria (FAAN) isn’t left out of the celebrations. We want to use the valentine celebrations to share love to our passengers and our facilities users to let them know that we care, and we have their interest at heart.”
“We present the rose beautiful flowers and a token gift to our passengers and some clients” she added.
She also used the moment to assure passengers of seamless facilitations at the FAAN managed airports accross the country.
Some passengers who received the gift items were excited about the gesture. Most of them say it’s a pleasant surprise and they haven’t experienced it before..
A transiting passenger, A military officer from Chad, Major Mohammed, said he he’s excited about the kind gesture by FAAN.
Also, Gladys from Chad still said “This is a good surprise and Nigeria is a good country.”
“You have a big and beautiful airport. This warmth welcome and flowers on Valentine’s day is the first surprise I received” she stated.
Miss Olaminde who was heading to Baghdad was just as excited. “This is the first time of experiencing this at the airport. I’m traveling to Baghdad and I really love the flower” she said..
Also Dr. Shane, a London bound passenger said: FAAN just impressed me. For the first time I experience this and this is very special. We will.do it again.”
For Mr. Idris, another passenger, it was a “very nice experience. I’m a frequent traveller so i know what this means. Connecting to Passengers is great.”
“We understand the trouble FAAN goes through on a daily basis to satisfy customers in spite the limitations. Celebrating Valentine with customers that use the services is something that brings joy to me. It shows that you care for the customers” he stated further.
for Chinechere, FAAN should keep being FAAN. “Keep working hard and keep loving each other” she said.
Mr. Omodiame Raymond said FAAN surprised him. “I haven’t travelled on a Valentine’s Day and experienced this. This is my first time. FAAN is introducing new things to the travelling public and I wish them well” he said.