The Minister of Aviation and Aerospace Development, Mr. Festus Keyamo SAN, has set up a task force to resolve the challenges associated with relocating the international airlines to the new terminal building of the Murtala Muhammad International Airport, Lagos.
Recall about two weeks ago, the minister had ordered the international airlines to relocate from the old terminal building to the new one on or before October 1, 2023.
However, the management of Federal Airports Authority of Nigeria (FAAN) had to fast track the implementation of this directive in response to the recent fire outbreak which raised safety concerns and affected passengers’ movements.
A statement from.the ministry and signed by Oluseyi Odutayo, the Head Press and Public Affairs
Ministry of Aviation and Aerospace Development said the task force was necessitated by the recent fire outbreak at the Old International Terminal building.
The members of the task force are:
I. Engineer Hassan Musa, (Retired PS and ex-Dir of Dept. of Air Transport Management (Team Leader), II. Adebayo Oladipo General Manager Aerodrome NCAA, III. Mr. Collins Mukoro (SA to the Minister of Aviation and Aerospace Development), IV. Mrs. Uyoyou Edhekpo (SA to the Minister of Aviation and Aerospace Development) and Mr. Henry Agbebire (SA to the Minister of Aviation and Aerospace Development).
The statement urged “all passengers and other stakeholders to be patient and bear with us as the inconvenience caused will soon be resolved. Your understanding plays a vital role in making this transition smoother for everyone involved.”
The statement said the terms of reference of the taskforce includes:
I. Resolve Passenger Concerns: The task force will work diligently towards resolving all concerns raised by passengers regarding congestion, discomfort, and related issues stemming from terminal relocation. We are committed to ensuring that every passenger’s voice is heard and addressed promptly.
II. Minimize Discomfort: Our focus dwells on minimizing any form of discomfort during this transition period. Efforts will be made in streamlining processes at both terminals while closely monitoring operations 24/7. Measures such as enhanced signage, dedicated support staff, improved communication channels will be implemented proactively.
III. Effective Public Communication: We pledge transparency throughout this process by providing regular updates on progress made in addressing concerns arising from airline relocations. FAAN aims at improving public relations strategies through various channels including online platforms and customer service helplines so that you stay informed about developments firsthand.